Refund policy

Any item delivered outside United States is not eligible for return and refund.
Only exchange of product is available within 15 days of item receipt with below conditions:

• Buyer has to make selection of exchange product/products (Of similar or more value)
• Buyer has to self- ship original product in sellable condition to our Indian warehouse or we may arrange the shipping on buyer's request. In both these cases shipping cost inclusive of all taxes and duties is to be borne by buyer.
• Once the original product is received at our warehouse, it will go through quality check.
• After the quality check we will require the balance payment if any. Once the balance payment is done, we will dispatch the new selection at your location (New product shipping cost will be taken care by Jaipur rugs)
• For custom orders, exchange is applicable only in case of any manufacturing defect.